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About Genus Technologies

Leverage the full potential of your technology investments with Genus Technologies. For over 25 years, we’ve helped businesses like yours streamline document automation, enhance content services, and transform processes for greater efficiency and impact.

With deep expertise in intelligent automation, AI, and cloud solutions – along with platforms, such as IBM, Tungsten Automation, ServiceNow, Hyland Nuxeo, Kinetic Data, and more, we ensure your systems work smarter – delivering solutions tailored to your unique challenges. Whether optimizing existing platforms or integrating cutting-edge automation, we bring thousands of successful projects' worth of experience to help you drive results.

Let’s turn your technology into a competitive advantage.

START YOUR JOURNEY

 

Organizations that Trust Genus Technologies
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We Improve Business Operations with Expertise in Intelligent Process & Content Automation. Here's How:

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Automate & Optimize

  • Streamline Processes: Automate invoices, claims, underwriting, loan applications, and sales orders.
  • Enhance Efficiency: Reduce manual effort and processing time with intelligent automation. 
  • Lower Ops Costs: Optimize workflows to save time and resources.
  • Improve Accuracy & Compliance: Minimize errors and ensure regulatory adherence.
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Empower Your Team

  • Boost Collaboration & Agility: Enhance teamwork and adapt quickly to changing needs.
  • Scale with Ease: Grow operations seamlessly without workflow bottlenecks.
  • Maximize Employee Productivity: Improve throughput by reducing manual tasks.
  • Empower Talent: Free employees to focus on high-value work instead of routine tasks.
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Advance with AI

  • Leverage Advanced Technologies: Integrate robotics, machine learning, and AI for smarter automation.
  • Enhance Customer Engagement: Use rich media to create more interactive experiences.
  • Boost Efficiency: Automate processes with cutting-edge innovations.
  • Stay Competitive: Adopt emerging tech to drive business growth.
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Manage Your Brand

  • Safeguard Brand Integrity: Maintain trust and consistency across all digital assets.
  • Ensure Compliance: Meet industry regulations and standards with confidence.
  • Secure Digital Records: Store and manage evidence for easy access.
  • Streamline Documentation: Organize records efficiently for audits and reviews.
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Why Genus Technologies?

Top 5 reasons to engage with the Genus customer success team:

  1. Easy, efficient, and transparent support case management
  2. Cross-platform support and knowledge
  3. Streamlined software maintenance renewal process
  4. Comprehensive online support and knowledgebase portal
  5. Timely software release notifications
lets get started

25+

Years
Solving complex digital transformation challenges
 

1200+

Projects
Focused on content capture and process automation
 

200+

Certifications
Tungsten Automation, IBM, Hyland's Nuxeo & ServiceNow technical specialty + expertise
 

300+

Customers
Solving complex digital transformation challenges
 
 

Working the Genus Way

  • Engage: Learn about your business and align on an approach.

  • Define: Clarify objectives, requirements, and success – then align on what's possible.

  • Architect: Develop customized solutions that incorporate leading software and intellectual property.

  • Deliver: Implement solutions with efficiency and communication.

  • Perform: Ensure operational excellence, gather feedback, and offer support for as long as you need.

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Our Founders

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Alex Makovetsky

CEO

As Chief Executive Officer, Co-Founder, and Principal, Alex Makovetsky blends an engineering background with a start-up mindset to drive innovation in Document Automation, Content Services, AI, and Machine Learning.

Alex’s leadership and passion for delivering cutting-edge solutions fosters a culture of collaboration, expertise, and long-term customer success. With over 25 years of experience in enterprise technology, Alex leads the Genus team in integrating and optimizing ServiceNow, Hyland Nuxeo, and IBM technologies.

Alex is most proud of the long-term relationships Genus has built with customers, employees, and partners. His commitment to innovation and excellence continues to position Genus Technologies as a leader in Intelligent Content Automation and Digital Transformation.

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David Fetters

COO

As Chief Operating Officer, Co-Founder, and Principal at Genus Technologies, David Fetters plays a pivotal role in driving the company’s growth, innovation, and operational excellence.

With over 25 years of experience in information systems, David specializes in AI, intelligent automation, cloud solutions, and enterprise content management, ensuring businesses streamline workflows and improve compliance.

David oversees daily operations while strengthening key industry partnerships, including Genus’ nearly 30-year relationship with Tungsten Automation (formerly Kofax). His expertise in product management, business analysis, marketing, and software consulting makes him a trusted advisor to partners, customers, and the Genus team. 

Combine Valued Partnerships with Genus Expertise
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As a trusted Tungsten Automation Titanium Partner, Genus has expertly designed, built, and supported Tungsten solutions since 1996.
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As an IBM Silver partner, Genus has led hundreds of successful implementations, becoming among the top trusted integrators in the U.S.
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Genus' expertise in enterprise content and digital asset management has made us the go-to partner Hyland-Nuxeo implementations. 
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Genus partners with ServiceNow to accelerate processes within a single unifying platform to digitize businesses and streamline operations efficiently.
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Genus and Kinetic Data partner to deliver transformative digital experiences across diverse industries through strategic collaboration.

Recognition

Our decades of success building and managing many of the highest performance content services systems in the world have earned us recognition from both our customers and technology partners.

Data Sheet

 

There's more to learn about Genus Technologies! Discover how Genus accelerates implementation with proprietary solutions like the Genus Advanced Table Processor (ATP), AgiliTeams, Konnect, Genus ActiveInbox, and ActiveClaim. These accelerator solutions are designed to enhance automation, improve efficiency, and drive measurable ROI.

With a dedicated customer success team, 24/7 support options, and over 200 certifications in core competencies, Genus is committed to delivering long-term value. Read the full About Genus data sheet to explore our expertise, innovative solutions, and strategic partnerships. Share it with your team to see how Genus can help you achieve your digital transformation goals.

Read the Data Sheet

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Insights from the Genus blog
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5 Reasons Businesses Are Choosing AI-Powered Intelligent Automation

Mar 20, 2025 by Brian DeuPree
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Tungsten Power PDF: What’s New in the Top-Rated PDF Editor?

Mar 13, 2025 by Jimar Garcia
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What is Intelligent Automation?

May 23, 2024 by Randy Dufault, Olivia King & Chris Lundbohm

 

Connect With The Genus Team of Experts

Learn more or schedule a demo!